AI User
Reinventing Your Work and Impact
Use AI more effectively, automate recurring work and keep human judgment where it matters.
Explore the AI UsercourseKorn Ferry Academy’s AI Capability Series develops the practical and human capabilities needed across four AI responsibilities – from everyday AI use to team performance, business process innovation and organisation-wide change.
Use AILead with AIRedesign with AIMobilise change
AI is changing work in different ways across the organisation. Some responsibilities centre on using AI well; others involve leading teams, redesigning processes or mobilising change.
The capabilities required shift with the work at hand.
How do I use AI effectively in my work?
How do I help my team perform effectively with AI?
How do we rethink workflows and processes around AI?
How do we build readiness and adoption across the organisation?
AI Fluency, Judgment & Decision Making, Innovation & Value Creation, People & Influence, and Governance & Responsible AI provide a common foundation across the Series.
Their importance and application vary with the responsibility and the work involved.
Understand AI well enough to use it confidently and appropriately.
Evaluate AI outputs, weigh implications and apply sound human judgment.
Recognise where AI can improve work, open new possibilities and create value.
Communicate, collaborate and build confidence around AI-enabled work.
Apply accountability, risk awareness and responsible practices.
The capability mix changes with the responsibility. To support this, the AI Capability Series brings together four courses, each focused on a distinct type of AI-enabled work.
Each course develops the capabilities needed for a specific type of AI-enabled work – from using AI effectively in individual roles and leading team performance, to redesigning business processes and driving organisation-wide change.
Organisations can select the courses that best reflect where these responsibilities sit across their workforce.
Reinventing Your Work and Impact
Use AI more effectively, automate recurring work and keep human judgment where it matters.
Explore the AI UsercourseElevating Team Performance
Turn individual AI use into stronger team performance.
Explore the AI Team LeadercourseInnovating Business Processes
Redesign cross-functional work around AI to create greater business value.
Explore the AI ArchitectcourseDelivering Enterprise Value
Turn AI initiatives into sustained adoption, workforce readiness and enterprise value.
Explore the AI Change LeadercourseThe Series brings together practical AI application with the judgment, leadership and human capabilities needed as work changes. Its focus is on what can be used in the workplace now, while building capabilities that remain relevant as technology evolves.
The courses reflect four ways AI is changing work: individual use, team performance, business process innovation and organisation-wide change.
Participants work with AI while developing the judgment, influence and responsible practices relevant to their responsibility.
Learning is grounded in the decisions, workflows and challenges participants encounter in their roles and organisations.
AI tools will continue to change. Judgment, value creation, influence and responsible use remain important as they do.
The AI Capability Series is a suite of four courses that develops the practical and human capabilities needed for AI-enabled work.
The courses focus on four AI responsibilities: AI User, AI Team Leader, AI Architect and AI Change Leader.
AI literacy builds foundational understanding and confidence around AI.
AI capability goes further. It develops the judgment, leadership, value creation, influence and responsible practices needed to put AI to work in different contexts.
Deep technical expertise is not required.
The courses assume a basic level of AI literacy and familiarity with common AI tools. Hands-on application is part of the learning, with the nature and depth of that application shaped by each AI responsibility.
AI creates different responsibilities across the workforce. Everyday AI use calls for different capabilities from leading an AI-enabled team, redesigning a business process or mobilising organisation-wide change.
The four courses address these distinct forms of work.
Start with the responsibility the employee holds in AI-enabled work.
An individual may carry more than one of these responsibilities depending on the work involved.
No. The Series develops capabilities that can transfer across tools and platforms.
Current AI technologies are used in practical activities, while the learning is designed to remain useful as those technologies evolve.
Yes. Organisations can select individual courses or deploy a mix across different workforce groups based on their AI responsibilities and capability priorities.
Korn Ferry Academy can work with organisations to determine the most relevant approach.
The courses connect learning to realistic decisions, workflows and workplace challenges so participants can apply the capabilities beyond the classroom.
Organisations looking to extend application further can also explore additional support with Korn Ferry Academy.
AI is reshaping work in different ways across the organisation. Build the right capabilities around the responsibilities that matter most – and turn AI ambition into workforce impact.