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Leading and Managing Change

2-days
2-days
24 & 25 June 2026
98%
Learner Recommendation Score

Overview

Change is one of the defining challenges of leadership. While resistance is a natural response, it intensifies when change is imposed in a top-down way that ignores employee concerns and habits. Leaders who succeed take a different approach: they begin with empathy, understand the psychology behind resistance, and guide transitions in ways that build trust and engagement.

Leading and Managing Change is a two-day, in-person course for aspiring leaders, managers, and entrepreneurs who want to strengthen their ability to guide people through transition. Led by an expert in change management, the course draws on Korn Ferry’s global research in leadership development and provides a structured foundation for anticipating challenges, addressing concerns, and sustaining momentum.

During the course, you will examine why employees hesitate to embrace new directions and learn evidence-based approaches for gaining support. You will broaden your leadership toolkit through peer collaboration, practise strategies for responding to resistance, and develop the adaptability needed to lead effectively in uncertain environments.

By the end, you will be equipped to lead change with clarity and confidence: reducing resistance, keeping teams engaged, and ensuring initiatives move forward with measurable impact.

Learning Outcomes

This course will equip you to:

  • Leverage the Change Curve model to understand the emotional responses and fears that accompany change.
  • Cultivate empathy by recognising resistance and designing strategies that foster trust and engagement.
  • Conduct stakeholder analysis to identify support needs and secure commitment.
  • Identify supporting and resisting forces through force-field analysis to anticipate and address obstacles.
  • Craft and execute a change management plan using Kotter’s 8-step model, including communicating vision and addressing resistance.
  • Customise influence strategies to shift stakeholders from resistance or neutrality to active support.
  • Communicate change effectively by delivering messages that create urgency, clarity, and confidence.

Course Topics

  1. The Psychology of Change: Understanding Mindsets and Reactions
  2. Assessing Stakeholder Needs: Aligning Perspectives for Successful Change
  3. Kotter’s 8-steps: A Comprehensive Framework for Leading Change
  4. Effective Communication and Influence: Strategies for Change Leaders
  5. Navigating Resistance: Strategies for Overcoming Barriers to Change

Who Should Attend

This course is designed for team leaders, managers, and business owners who want to strengthen their ability to guide people through change. It is particularly beneficial if you are responsible for aligning teams with new initiatives, adopting innovative practices, or leading transformation in today’s fast-evolving business environment.

Course Completion & Certification

To successfully complete the Leading and Managing Change course, participants must meet the following requirements:

  1. Attendance: Achieve a minimum of 75% attendance and complete all assigned asynchronous pre-work.
  2. Assessment: Attain a passing score on the post-course assessment, to be completed online within two days of the course.

Participants who meet these requirements will receive a digital Certificate of Completion from Korn Ferry Academy.

Administrative details on attendance tracking, assessment, and funding eligibility can be found in our Terms & Conditions and in the course confirmation email sent to participants.

Course Fees & Funding

Full Course Fee
$2,100* (before funding and GST)

Course Fee Payable

Participant Profile Self-sponsored Company-sponsored
SME Non-SME
Singapore Citizen ≥ 40 years old $266.70
(after 70% SSG funding, with additional 20% MCES subsidy)
$266.70
(after 70% SSG funding, with additional 20% ETSS subsidy)
$266.70
(after 70% SSG funding, with additional 20% MCES subsidy)
Singapore Citizen < 40 years old / Permanent Resident $686.70
(after 70% SSG funding)
$266.70
(after 70% SSG funding, with additional 20% ETSS subsidy)
$686.70
(after 70% SSG funding)
International Participant $2,289
(no funding)
$2,289
(no funding)
$2,289
(no funding)


The payable course fees reflect the amount after approved course fee grant and subsidies are applied. All fees are in Singapore Dollars (SGD) and inclusive of 9% GST.

SkillsFuture Funding (SSG)
Eligible Singapore Citizens (SCs) and Singapore Permanent Residents (PRs) may receive funding of up to 70% of course fees for SSG-supported courses. Funding levels, eligibility and payable fees are subject to prevailing funding policies at the point of course commencement.

Mid-Career Enhanced Subsidy (MCES)
SCs aged 40 and above may receive up to 90% course fee funding for SSG-supported courses (subject to meeting baseline funding conditions).
More information >

Enhanced Training Support for SMEs (ETSS)
Eligible SMEs that fully sponsor their SC/PR employees for SSG-supported courses may receive up to 90% course fee funding.
More information >

SkillsFuture Enterprise Credit (SFEC)
Eligible employers may utilise their SFEC to offset up to 90% of out-of-pocket costs for supported courses.
More information >

SkillsFuture Credit (for Individuals)
SCs aged 25 and above may use their SkillsFuture Credit (Base Tier and, where eligible, Mid-Career Tier) to offset payable course fees for eligible courses.
More information >

Course Schedule

24 & 25 Jun 2026
4 & 5 Nov 2026

Andrew Ng

Andrew Ng is a business and sales leader with more than 30 years of international experience spanning HP Inc, SIM Academy, and the Singapore Armed Forces. He specialises in building high-performing teams, driving strategic growth, and developing leadership capabilities at all levels.

At HP, Andrew held diverse roles in strategic accounts, regional sales, and global product innovation. At SIM Academy, he led sales and client engagement, co-creating development solutions. His military background, culminating as an infantry brigade chief of staff, brings additional depth in operational leadership and discipline.

Andrew holds a BA (Hons) in Economics and Philosophy from the National University of Singapore and is a graduate of the Singapore Command and Staff College. He is a certified facilitator in SPIN, Account Strategy for Major Sales (ASMS), GROW Coaching, Multipliers, and ACLP 2.0. Outside of work, he is an active swimmer and outdoor enthusiast.

What Our Participants Say

“The live case studies were particularly impactful. They allowed us to apply the theories in real time, making the learning highly interactive and engaging. It also created valuable networking opportunities with peers across different industries.”

Assistant Manager, Financial Products
Financial and Insurance Activities

“The trainer was excellent and used a variety of effective learning techniques. He created a safe, open environment that encouraged sharing and collaboration, while ensuring every concept was tied back to real workplace application.”

People Business Partner
Financial and Insurance Activities

“This course prompted me to re-think how I lead and communicate during change projects to be more effective.”

Head of Trading
Oil & Gas

Frequently Asked Questions

Who should attend?

This course is designed for leaders and managers responsible for guiding teams through organisational transformation, restructuring, digital adoption, or cultural change. It is especially relevant for those who need to influence multiple stakeholders and lead people through uncertainty while maintaining performance.

What will I learn?

You will learn how to lead change with both empathy and effectiveness. The course helps you understand why people respond differently to change, apply proven frameworks such as Kurt Lewin’s Forcefield Theory and Kotter’s 8-Step Model, and map key stakeholders to manage resistance and build alignment. You will also learn to communicate change clearly and persuasively, use influence strategies to gain support, and create lasting behavioural and cultural shifts through strong leadership and consistent role-modelling.

Are there any prerequisites?

There are no formal prerequisites. This course is suitable for professionals leading teams, projects, or organisation-wide initiatives where managing change and engaging stakeholders are critical.

How will I learn?

You will work through practical, real-world scenarios, including a transformation case study and group exercises that test your ability to plan, communicate, and gain buy-in for change. You will develop your own change plan, practise handling tough conversations, and design a stakeholder engagement strategy using frameworks such as Forcefield Analysis and the Nine Influence Strategies.

How will I apply my learning?

It is helpful to come prepared with a real change management challenge from your workplace. Throughout the course, you will review your current change approach and identify where you can put new learning into action. The course places strong emphasis on workplace application, supported by guided feedback from your facilitator.

What makes this course different?

This course focuses on the real-world skills needed to lead change successfully, balancing empathy with action, communication with structure, and pace with stability. You will leave ready to guide your teams through change with confidence, clarity, and a practical plan that keeps people engaged and performance strong throughout the transition.

Change starts with a conversation.