Strategic Problem Solving and Paradox Management

Hone your problem-solving acumen, and master the art of navigating the complexities and paradoxes that come with a rising leadership role in your organisation.

Overview

As you rise through the ranks, challenges become more complex, which is why leadership demands advanced analytical thinking. The good news is that you can develop the skills that make your contributions relevant and indispensable. With a structured problem-solving framework, strategic solutions are within your reach.

Strategic Problem Solving and Paradox Management is a course designed for corporate professionals and aspiring managers to do just that.

In this course, you will:
  • Gain the analytical skills necessary to navigate the ambiguity and complexity of your roles
  • Discover the step-by-step process for resolving issues—from analyzing concerns and identifying root causes, to empowering stakeholders and formulating sustainable solutions
  • Experience hands-on learning through an “empathy-first” lens with immersive role plays, dynamic discussions, and other experiential activities that simulate real-world challenges

Apply for this course now to hone your problem-solving acumen and master the art of navigating the complexities and paradoxes that come with leadership.

Course Topics

Defining Problems and Setting Criteria for Success

Analyzing Problems’ Root Causes

Generating Solutions to Test Hypotheses

Decision-Making Strategies

Decision-Making Frameworks

Managing Paradoxes

Learning Outcomes

At the end of this course, you’ll be able to:

  • Articulate and refine problem statements – learn how to effectively scope a problem and define criteria for success
  • Analyze complex business problems, and identify root causes using a structured problem-solving process
  • Use an “empathy-first” approach to identify competing and complementary needs of all stakeholders
  • Formulate solutions using analytical tools and frameworks like fishbone diagram, 5 whys, cost benefit analysis, decision matrices, and more
  • Learn to use creative thinking techniques like SCAMPER and Brainwriting
  • Evaluate the potential impact of different solutions, and make informed decisions when facing contradictory demands or constraints

Who Should Attend

This course is designed for professionals and managers facing complex roles in their careers. If you’re looking to adopt an analytical framework for systematic problem-solving—at the same time emphasizing empathy and collaboration—this course is for you.

Course Journey

Assessment & Evaluation

Participants will have a 2-day window after their course, to complete the evaluation and assessment. They must complete the evaluation and successfully pass the assessment to be eligible for their course certificate. The course evaluation and assessment will be conducted online.

To be eligible for funding, participants are required to attain a minimum 75% attendance and pass the course assessment. Please refer to our Terms & Conditions for more details.

Fees & Funding

Funding available for the Individual

Full Course Fee Without Funding S$2,100.00
Singapore Citizens / Permanent Residents Course Fee after 70% SSG funding S$630.00
Singapore Citizens aged 40 years & above Course Fee after 70% SSG funding and MCES 20% S$210.00

All course fees are subject to prevailing Goods & Services Tax (GST). GST will be applied on nett course fees after 70% baseline grant, before any other applicable subsidies.

Funding available for Singapore-registered Companies

Full Course Fee Without Funding S$2,100.00
Singapore registered Companies sponsoring Employees who are Singapore Citizens / Permanent Residents Course Fee after 70% SSG funding S$630.00
Singapore registered SMEs sponsoring Employees who are Singapore Citizens / Permanent Residents Course Fee after 70% SSG funding and ETSS 20% S$210.00

All course fees are subject to prevailing Goods & Services Tax (GST). GST will be applied on nett course fees after 70% baseline grant, before any other applicable subsidies.

Cohort Intake

  • 15 & 16 April 2024
  • 6 & 7 June 2024

Facilitator Bio

Kirpal Singh

Kirpal is a faculty member of the Korn Ferry Academy. He is a seasoned Entrepreneur, Business Consultant, Coach, and Trainer, bringing a diverse skill set to his role. As the founder of Adlerblick, a business coaching and advisory firm, he has demonstrated his expertise in guiding organizations to success. With a career spanning public service, co-founding tech startups, and investing in Biotech and Security ventures, Kirpal's notable achievement includes co-founding a supply chain company that expanded into a 50-person global organization.

Through his "High Challenge and High Support" approach, Kirpal consistently pushes his clients to achieve their full potential while providing unwavering guidance. His areas of specialization include talent management, leadership development, and driving business transformations that lead to sustainable growth. He is particularly passionate about the intersection of business and sustainability, recognizing its potential to differentiate companies and seize new growth opportunities.

Kirpal is a Senior Advisor with NUS-Biz School for their “Enterprise Leadership Transformation” program and serves as an adjunct faculty member for the NUS MBA capstone program. At INSEAD, he was involved in their capstone program and Entrepreneurship Bootcamp program. As an ICF Certified Coach, he brings a high level of professionalism and expertise to his coaching practice.

Terms & Conditions

Success Stories

Don’t just take our word for it

SUGGESTED COURSES

Cultivating Cross-Team Collaboration and Innovation

Develop strategic communication to drive cross-team collaboration. Encourage diverse teams to break out of their silos, share their expertise, and solve problems together.

Design Thinking for HR Professionals

Empathy is not an abstract concept. With design thinking, you can apply empathy through a concrete process that results in innovative, people-first solutions.

Mastering Presentation and Storytelling in Business

Use a broad range of communication techniques to tell your story—effectively, in your own unique voice—and let your insights and experience shine through.

Contact Us

Great leaders know an opportunity when they see it—and grab it on the spot. There’s no better time than now to start investing in yourself and your people. Speak to a Korn Ferry Academy consultant today.

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