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With Millennials and Generation Z now making up nearly half of the workforce, expectations of leadership are changing. These younger professionals value leaders who act as coaches — creating opportunities for growth, offering constructive challenge, and encouraging contribution — rather than those who rely on directive management alone. For organisations, this makes coaching a critical capability for managers who want to build engagement and sustain high performance.
Coaching for Performance and Engagement is a one-day, in-person course designed for managers and leaders who want to embrace the role of a coach. The course introduces essential coaching skills that strengthen performance and cultivate a growth-oriented team culture, showing how coaching can increase motivation and productivity across multigenerational teams.
During the course, you will develop core techniques in active listening, questioning, and encouraging open, supportive dialogue. You will examine how these approaches can be applied in leadership conversations to support development, maintain accountability, and improve day-to-day team effectiveness.
Delivered by Korn Ferry Academy faculty with extensive coaching experience, the course combines research-based insight with practical application. By the end, you will be ready to apply a coaching approach that sharpens how you communicate, set expectations, and support employees to drive sustained engagement and performance.
This course will equip you to:
This course is designed for managers and leaders responsible for guiding diverse teams, including Millennials and Gen Z. It is particularly valuable for leaders who want to deepen their ability to connect with younger professionals, enhance team engagement, and foster a workplace culture where individuals feel supported, valued, and motivated to deliver results.
To successfully complete the Coaching for Performance and Engagement course, participants must meet the following requirements:
Participants who meet these requirements will receive a digital Certificate of Completion from Korn Ferry Academy.
Administrative details on attendance tracking, assessment, and funding eligibility can be found in our Terms & Conditions and in the course confirmation email sent to participants.
Full Course Fee
$1,050* (before funding and GST)
Course Fee Payable
The payable course fees reflect the amount after approved course fee grant and subsidies are applied. All fees are in Singapore Dollars (SGD) and inclusive of 9% GST.
SkillsFuture Funding (SSG)
Eligible Singapore Citizens (SCs) and Singapore Permanent Residents (PRs) may receive funding of up to 70% of course fees for SSG-supported courses. Funding levels, eligibility and payable fees are subject to prevailing funding policies at the point of course commencement.
Mid-Career Enhanced Subsidy (MCES)
SCs aged 40 and above may receive up to 90% course fee funding for SSG-supported courses (subject to meeting baseline funding conditions).
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Enhanced Training Support for SMEs (ETSS)
Eligible SMEs that fully sponsor their SC/PR employees for SSG-supported courses may receive up to 90% course fee funding.
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SkillsFuture Enterprise Credit (SFEC)
Eligible employers may utilise their SFEC to offset up to 90% of out-of-pocket costs for supported courses.
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SkillsFuture Credit (for Individuals)
SCs aged 25 and above may use their SkillsFuture Credit (Base Tier and, where eligible, Mid-Career Tier) to offset payable course fees for eligible courses.
More information >
27 Apr 2026
10 Jul 2026
Michelle Ong is a certified professional coach with more than 20 years of experience running her own practice. She has worked with leaders and teams across sectors including civil service, healthcare, defence, pharmaceuticals, energy, banking, FMCG, media, international trade, and education.
Her coaching and facilitation approach is rooted in accelerated learning theories, with a strong focus on experiential methods and practical application. She creates interactive and participative environments that encourage collaboration, reflection, and growth.
Throughout her career, Michelle has focused on strengthening alignment between individual development and organisational goals. She is recognised for helping executives and managers enhance engagement, build stronger team dynamics, and sustain high performance.
“The one-to-one coaching simulation was especially helpful. It allowed me to experience both roles – Coach and Coachee – and practise effective listening to build curiosity and ask better questions.”
“The course deepened my understanding of the coaching process and provided ample opportunity to practise. I now have a clearer sense of how and where to apply this powerful tool in my work.”
“The course was filled with interesting and relevant examples as well as hands-on practice that made the concepts of coaching come to life.”
This course is designed for leaders and managers who want to move from directing to coaching, building trust, motivation, and ownership within their teams. It is particularly relevant for those leading Millennials and Gen Z employees, who value growth, collaboration, and empowerment over traditional command-and-control leadership.
You will learn how to apply coaching as a leadership style that strengthens both engagement and accountability. The course helps you build the confidence to coach rather than direct, and to recognise when coaching is the right approach, and how it differs from mentoring, managing, or counselling. Through practice and reflection, you will refine core skills such as active listening, asking powerful and creative questions, and being fully present in conversations. You will also learn how to balance empathy with challenge, maintaining trust while holding your team to high standards. By the end of the course, you will be able to guide individuals to take ownership of their own growth and performance.
There are no prerequisites. This course is ideal for people leaders at all levels, from first-time managers to senior leaders, who want to strengthen how they develop others.
You will learn through practice-heavy clinics, immersive case simulations, in-class games, and structured debriefs. Every element emphasises doing, observing, and refining, supported by facilitator feedback and peer learning.
You will participate in multiple rounds of real-play coaching, receive feedback from peers and facilitators, and refine your approach using observation checklists and reflection. You will also create a coaching cadence and personal plan that you can immediately use with your team to build engagement and accountability.
This course is a hands-on coaching studio rather than a lecture. You will leave with the mindset, confidence, and tools to hold meaningful coaching conversations that elevate performance and engagement, especially in a multigenerational workforce seeking connection, growth, and purpose.
