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Today’s rapidly evolving business landscape presents leaders with challenges that are increasingly complex. Shifting market dynamics, changing organisational goals, and cross-functional issues demand solutions that go beyond traditional approaches. To address these realities, leaders require methods of problem definition and decision-making that are rigorous, adaptable, and capable of balancing both short- and long-term needs.
Strategic Problem Solving and Decision Making is a two-day, in-person course designed to help leaders and managers strengthen their ability to analyse complex issues and make decisions that deliver sustainable value. Drawing on Korn Ferry’s global expertise in leadership and organisational effectiveness, the course builds the capability to approach problems systematically and resolve them with clarity.
During the course, you will examine how to scope issues accurately, explore root causes with precision, and apply decision-making frameworks that account for risk, trade-offs, and competing priorities. Practical exercises and real-world scenarios will give you the opportunity to practise these skills, ensuring you can translate them into solutions that are relevant in your own work environment.
By the end, you will be prepared to approach complex problems with authority, strengthen confidence in your leadership, and ensure critical decisions are made with rigour and foresight.
This course will equip you to:
This course is designed for senior executives, managers, and decision-makers who face complex organisational challenges in their roles. It is especially valuable if you are transitioning into a leadership position, managing cross-functional initiatives, or seeking to strengthen your strategic thinking, analytical skills, and decision-making capability.
To successfully complete the Strategic Problem Solving and Decision Making course, participants must meet the following requirements:
Participants who meet these requirements will receive a digital Certificate of Completion from Korn Ferry Academy.
Administrative details on attendance tracking, assessment, and funding eligibility can be found in our Terms & Conditions and in the course confirmation email sent to participants.
Full Course Fee
$2,100* (before funding and GST)
Course Fee Payable
The payable course fees reflect the amount after approved course fee grant and subsidies are applied. All fees are in Singapore Dollars (SGD) and inclusive of 9% GST.
SkillsFuture Funding (SSG)
Eligible Singapore Citizens (SCs) and Singapore Permanent Residents (PRs) may receive funding of up to 70% of course fees for SSG-supported courses. Funding levels, eligibility and payable fees are subject to prevailing funding policies at the point of course commencement.
Mid-Career Enhanced Subsidy (MCES)
SCs aged 40 and above may receive up to 90% course fee funding for SSG-supported courses (subject to meeting baseline funding conditions).
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Enhanced Training Support for SMEs (ETSS)
Eligible SMEs that fully sponsor their SC/PR employees for SSG-supported courses may receive up to 90% course fee funding.
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SkillsFuture Enterprise Credit (SFEC)
Eligible employers may utilize their SFEC to offset up to 90% of out-of-pocket costs for supported courses.
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SkillsFuture Credit (for Individuals)
SCs aged 25 and above may use their SkillsFuture Credit (Base Tier and, where eligible, Mid-Career Tier) to offset payable course fees for eligible courses.
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Private run only
Andrew Ng is a business and sales leader with more than 30 years of international experience spanning HP Inc, SIM Academy, and the Singapore Armed Forces. He specialises in building high-performing teams, driving strategic growth, and developing leadership capabilities at all levels.
At HP, Andrew held diverse roles in strategic accounts, regional sales, and global product innovation. At SIM Academy, he led sales and client engagement, co-creating development solutions. His military background, culminating as an infantry brigade chief of staff, brings additional depth in operational leadership and discipline.
Andrew holds a BA (Hons) in Economics and Philosophy from the National University of Singapore and is a graduate of the Singapore Command and Staff College. He is a certified facilitator in SPIN, Account Strategy for Major Sales (ASMS), GROW Coaching, Multipliers, and ACLP 2.0. Outside of work, he is an active swimmer and outdoor enthusiast.
Kirpal Singh Sidhu brings more than 20 years of experience as an entrepreneur, business consultant, coach, and trainer. He is the CEO of Adlerblick Pte. Ltd., a business coaching and advisory firm, and a Partner at Founders Bridge, where he has guided organisations through strategic growth and transformation.
His career spans public service, the co-founding of technology start-ups, and investments in biotech and security ventures. A notable achievement includes co-founding a supply chain company that expanded into a global organisation with 50 employees.
Kirpal is known for a “high challenge, high support” approach that motivates leaders to stretch their potential while providing practical guidance. His expertise includes talent management, leadership development, and business strategy, with a particular interest in how sustainability can drive long-term growth.
In addition to his role at Korn Ferry Academy, Kirpal serves as Senior Advisor at NUS Business School’s Enterprise Leadership Transformation programme and as adjunct faculty for the NUS MBA capstone. He has also contributed to programmes at INSEAD, including the capstone and Entrepreneurship Bootcamp. An ICF Certified Coach, he combines deep expertise with a commitment to empowering leaders to deliver sustainable business outcomes.
“The course was impactful, combining interactive learning with real-world application. It addressed leadership challenges and provided tools I can apply straightaway in my role.”
“I found the course highly informative and engaging. The content was well structured and relatable, with case studies that resonated strongly. The pacing was excellent, balancing presentations, discussions, and interaction seamlessly.”
“The course helped clarify the distinction between strategic problem solving, general problem solving, and paradox – giving me a clearer framework for approaching complex issues.”
This course is designed for professionals at all levels, including managers and leaders, who want to sharpen their strategic thinking, strengthen analytical capabilities, and improve their decision-making frameworks. It is ideal for those who regularly tackle complex challenges and want to apply structured, evidence-based approaches to make sound, high-impact decisions.
You will learn how to think and act strategically when solving problems and making decisions under pressure. The course introduces tools to identify and frame problems accurately, uncover root causes, and evaluate multiple options using structured decision-making models. You will also explore how to balance analytical logic with creative insight, understand different decision-making styles, and manage the leadership paradoxes that often arise in complex business environments.
Early in the course, the facilitator will invite you to identify a strategic problem from your own workplace. This will form the foundation for applying each concept across the two days. You will first practise using curated case studies and exercises, then apply the same frameworks to your real organisational challenge. Dedicated time is provided for you to raise specific issues and receive advice and feedback from the facilitator and fellow participants.
There are no prerequisites. This course is suitable for professionals at all levels who are responsible for diagnosing issues, analysing options, and making or influencing strategic decisions.
Over two days, you will move from concept to practice through a series of interactive activities. You will begin with a creative, outside-in approach using a well-known movie case to explore the principles of strategic problem solving before applying them to real business contexts. You will also complete a Decision-Making Styles Assessment to identify your preferred approach and evaluate its effectiveness across different situations. Guided by an experienced facilitator, you will work through real-life case studies, group exercises, and scenario planning to apply frameworks that lead to structured, actionable solutions.
Unlike traditional analytical courses, this course develops both the art and science of decision-making. It blends creativity, structure, and reflection to help you test frameworks in diverse scenarios before applying them to your own challenges. The use of a movie-based case brings theory to life, while the Decision-Making Styles Assessment provides a personal lens to understand how you lead and decide. Participants often describe the course as insightful and practical, highlighting how it transforms the way they frame problems, engage stakeholders, and deliver strategic outcomes.
