Strategic Problem Solving and Decision Making

Duration

2 Days

92.0%

Learners recommend this course

Next Intake Date

29 & 30 May

Cost

$2,100 (Up to 90% funding)

2 Days
29 & 30 May
$2,100 (Up to 90% funding)
92.0%
Learners recommend this course

Overview

Today’s rapidly evolving business landscape presents unprecedented challenges—from shifting market dynamics to changing organisational goals and complex team issues. To navigate these complexities, you need advanced problem-solving frameworks that drive effective solutions.

Delivered in a span of two days, Korn Ferry Academy’s Strategic Problem Solving and Decision Making course helps you move beyond traditional methods to master strategic thinking in complex environments. You’ll learn to identify and scope problems accurately, conduct thorough root cause analyses, and apply structured decision-making frameworks that account for both immediate and long-term implications.

Through practical exercises and real-world scenarios, you’ll gain the skills to apply structured decision-making frameworks and manage leadership paradoxes—balancing competing priorities where success often comes from managing opposing forces.

Additionally, this course will equip you with the tools and confidence to approach challenges systematically, evaluate options, and implement solutions that drive sustainable value. By developing critical analytical skills, you’ll learn to navigate ambiguity and empower stakeholders, ensuring your contributions are both relevant and impactful in today’s dynamic landscape.

This strategic decision-making course is ideal for leaders, managers, and professionals who are looking for comprehensive training that will help enhance their problem-solving abilities.

Learning Outcomes

This strategic problem-solving course will equip you with the skills to:
  • Refine Problem Statements: Systematically identify and categorise organisational problems, applying effective scoping techniques to define boundaries and assess impact.
  • Analyse Complex Business Challenges: Utilise structured problem-solving processes and frameworks, such as fishbone diagrams and the 5 Whys, to uncover root causes.
  • Adopt an Empathy-First Approach: Identify the competing and complementary needs of stakeholders to ensure a holistic understanding of issues.
  • Utilise Decision-Making Frameworks: Apply decision-making frameworks like cost-benefit analysis, weighted scorecards, and 2×2 matrices to evaluate alternatives, assess risks, and make informed choices.
  • Manage Leadership Paradoxes Effectively: Identify common leadership paradoxes in organisational settings to navigate competing priorities while maintaining strategic focus.

Course Topics

Identifying, Defining, and Scoping Problems

Effective Problem Scoping

Conducting Root Cause Analysis

Testing Hypotheses

Generating and Validating Solutions

Exploring Decision-Making Frameworks

Managing Paradoxes in Leadership

Who Should Attend

This problem-solving course is suited for senior executives, managers, and decision-makers who face complex organisational challenges in their roles. It is especially valuable for those transitioning to leadership roles, department heads managing cross-functional initiatives, and professionals looking to strengthen their strategic thinking, analytical, and decision-making skills.

Assessment & Evaluation

Participants will have a two-day window after their strategic problem-solving course to complete the evaluation and assessment. They must complete the evaluation and successfully pass the assessment to be eligible for their course certificate. The course evaluation and assessment will be conducted online.

To be eligible for funding, participants are required to attain a minimum 75% attendance and pass the course assessment. Please refer to our Terms & Conditions for more details.

Course Fees & Funding

Participant Profile Self-Sponsored Company-Sponsored
SME NON-SME
Singapore Citizen
≥ 40 years old
$266.70
(After SSG Funding 70%

+ MCES Funding** 20%)
$266.70
(After SSG Funding 70%

+ ETSS Funding* 20%)
$266.70
(After SSG Funding 70%

+ MCES Funding** 20%)
Singapore Citizen

 < 40 years old
/ Permanent Resident
$686.70
(After SSG Funding 70%)

$266.70
(After SSG Funding 70%

+ ETSS Funding* 20%)
$686.70
(After SSG Funding 70%)

International Participant $2,289
(No Funding)
$2,289
(No Funding)
$2,289
(No Funding)

*ETSS – Enhanced Training Support for SMEs

**MCES – Mid-Career Enhanced Subsidy

Self-sponsored participants may use SkillsFuture Credit (SFC) to offset fees

Course Fees are inclusive of 9% Goods & Services Tax

Course Schedule

29 & 30 May
4 & 5 Sep

Facilitator Bio

Kirpal Singh

Kirpal Singh Sidhu is a distinguished faculty member of the Korn Ferry Academy, bringing over two decades of industry experience as an Entrepreneur, Business Consultant, Coach, and Trainer. As CEO of Adlerblick Pte. Ltd., a leading business coaching and advisory firm, and as a Partner at Founders Bridge, he has guided numerous organisations toward strategic growth and business success.

His impressive career spans public service, co-founding innovative tech startups and investing in Biotech and Security ventures. One of his standout accomplishments includes co-founding a supply chain company that grew into a thriving global organisation with 50 employees.

Kirpal employs a "High Challenge and High Support" approach, motivating his clients to reach their full potential while offering steadfast guidance. His expertise lies in talent management, leadership development and driving transformative business strategies that foster sustainable growth. He is particularly passionate about the convergence of business and sustainability, recognising its power to differentiate companies and unlock new avenues for growth.

In addition to his role at the Korn Ferry Academy, Kirpal serves as a Senior Advisor at NUS-Business School for their “Enterprise Leadership Transformation” program and as an adjunct faculty member for the NUS MBA capstone programme. He has also contributed to INSEAD's capstone and Entrepreneurship Bootcamp programmes. As an ICF Certified Coach, he combines professionalism with deep expertise, empowering leaders to drive meaningful and sustainable growth within their organisations.

Testimonials

Terms & Conditions

Please review our Terms & Conditions for important details on this strategic problem-solving course, including attendance requirements, assessment completion, certification eligibility, and SkillsFuture funding criteria.

Frequently Asked Questions

The Strategic Problem Solving and Decision Making course is delivered in person, making it a highly interactive session. Like our talent analytics course and high-performing teams training, the activities in this course ensure that participants benefit from the rich engagement of face-to-face sessions with an experienced facilitator and peers.

This course is designed to be completed over a two-day period. Participants will complete pre-readings of strategic decision-making materials online before attending the in-person session during standard business hours (9:00 AM – 6:00 PM) on weekdays.
Yes, all participants who complete the course requirements will be awarded a Certificate of Completion from Korn Ferry Academy. This certificate signifies your commitment to building critical skills and competencies for strategic problem solving and decision-making, serving as a valuable addition to your professional portfolio.

The total course fee is $2,289 (inclusive of GST), with up to 90% funding support available for eligible participants through SkillsFuture Singapore (SSG). This problem-solving course is eligible for both individual and corporate sponsorship. To qualify for funding, participants must be Singapore Citizens or Permanent Residents and meet the criteria required by SSG.


Please refer to the Course Fee and Funding table above for a breakdown of fees based on nationality, age and sponsorship.

This course is designed for professionals at all levels who are responsible for solving complex problems and making critical decisions. It’s ideal for managers, leaders, and teams looking to enhance their strategic thinking, improve decision-making frameworks, and tackle challenges with a structured, data-driven approach.
Participants of this course will be brought through a series of activities to engage in hands-on practice on how to utilise the frameworks and tools in various real-life scenarios. Our faculty brings with them practical experience and expert facilitation to guide participants and challenge their approach to strategic problem-solving.

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